Castle Hotel to Represent Cork at Restaurant Awards

Castle Hotel to Represent Cork at Restaurant Awards
B's Restaurant at the Castle Hotel
The boutique 4 * Castle Hotel, Macroom celebrated their success at the Munster Regional Irish
Awards, winning Best Customer Service in Cork, and will now go on to represent their county for
the national title of ‘Best Customer Service’ in Ireland.

The All-Island Santa Rita/LIFE Magazine Irish Restaurant Awards will take place on Monday, 10th June in The Burlington Hotel, Dublin, to name and fame the top restaurants in Ireland for 2013.

The night will see an expected crowd of up to 800 fellow restaurant owners, staff and industry
experts gather in The Burlington Hotel to celebrate their hard work and achievements in the run
up to the coveted Awards.

In the Best Customer Service category sponsored, The Castle Hotel Macroom will face competition in a pool of 32 county award winners from the whole island of Ireland.

Speaking of their involvement in the Awards, Hotelier and Owner Don Buckley said: “The Irish Restaurant Awards are renowned for recognising and rewarding achievement and excellence within the Restaurant and Hospitality industry. It is a lovely surprise and boost for management and staff. It will spur us on in continuing to exceed customer expectations after all customer is king ! Fingers crossed for The All Ireland on June 10th”.

Speaking of the upcoming Awards, Chief Executive of the Restaurants Association of Ireland Adrian Cummins said; “In their fifth year now, the Irish Restaurant Awards continue to go from strength to strength. Each year, the awards cast a spotlight on the brightest and best players on the Irish restaurant scene. The Irish Restaurant Awards are the awards everyone wants to win. This year the nominations went online for the first time and we got a spectacular response from the public- nominations doubled and we received 10,000 votes for Ireland’s favourite restaurants, chefs, gastro pubs, hotel restaurants and customer service experience.

“We celebrate the award winning cuisines and the great restaurateurs and chefs who are constantly bringing international recognition and accolades to the Irish restaurant scene. Restaurateurs are entrepreneurs, and that is reflected in the fact that the restaurant sector is the biggest employer within the hospitality industry. We provide employment to 64,000 people and the industry has annual sales in excess of €2 billion; on the night, everyone is a winner.”

The All-Ireland and Industry Category Winners will be announced at the All-Ireland event on 10
th June, 2013. Tickets are priced at €130 for the All-Ireland Event, with discounts for group bookings,
and can be bought directly from the Restaurants Association of Ireland on +353 (01) 677 9901 or

The 2013 Irish Restaurant Awards are brought to you by The Restaurants Association of Ireland and
are kindly sponsored by Santa Rita/ LIFE Magazine. The awards are the largest and most coveted
awards in the Irish Restaurant Industry.
The Awards recognise achievement and excellence in the Restaurant and Hospitality Industry
throughout the 32 counties of the Island of Ireland in 21 categories and celebrate all aspects of
the Industry from Chefs and Restaurants, Cafes and Gastro Pubs, to Food Producers, Local Food
Heroes and Cookery Schools.
Nominations for the Awards are made by readers of the Sunday Independent LIFE Magazine and
members of the Restaurants Association of Ireland.
The nomination & awards selection process is also independently audited by KPMG to ensure that
best practices & standards have been adhered to throughout the process.
The 2013 Awards process will run from February 24th until 10th June 2013. It is a detailed and
thorough process whereby nominated Restaurants face rigorous scrutiny from the Consumer,
Regional Judges, a Mystery Guest Visitor and finally the National Awards Academy.
County winners have been announced at a number of Regional Awards in the last 6 weeks and the
All-Ireland Awards will take place on Monday 10th June 2013 in the Burlington Hotel, Dublin.
Best Customer Service in Ireland:
Cork- Castle Hotel
Antrim- Berts Jazz Bar @ The Merchant Hotel
Armagh- Pot Belly Restaurant
Carlow- Lennons @ Visual
Cavan- The Olde Post Inn
Clare- Noel’s Restaurant
Derry- Lime Tree Restaurant
Donegal- The Beach House
Down- The Old School House Inn
Fermanagh- CafĂ© Merlot
Galway- Renvyle House Hotel
Kerry- Ballygarry House Hotel
Kildare- Fallons of Kilcullen
Kilkenny- Zuni
Laois- Preston House
Leitrim- The Courthouse Restaurant
Limerick- Market Place Brasserie
Longford- Viewmount House
Louth- Eastern Seaboard Bar & Grill
Mayo- Market Kitchen
Meath- Conyngham Arms
Monaghan- Nuremore Hotel
Offaly- Kinnitty Castle
Roscommon- The Abbey Hotel
Sligo- Source Sligo
Tipperary- Larkins Bar & Restaurant
Tyrone- Grange Lodge
Waterford- Bodega! Restaurant
Westmeath- The Wineport Lodge
Wexford- The Pigs Tale
Wicklow- Ocean Bar & Grill
Dublin Restaurants Shortlisted for Best Customer Service:
Chapter One
Dax Restaurant
Jaipur Dalkey
Jamie’s Italian
Il Primo
Restaurant Patrick Guilbaud