Thursday, March 14, 2024



Delight at Killarney Park

The Killarney Park Hotel is thrilled to announce the appointment of Padraig Casey, Head Concierge at The Killarney Park to the position of President of Les Clefs d'Or Ireland

A very valued member of the team, Padraig has worked with The Killarney Park for over 8 years and is the first hello and last goodbye each of their visitors receive as the hotels’ Guest Relations Manager & Chief Concierge.

Les Clefs d'Or is a professional association of hotel concierges across the world with over 4000 members. Padraig will now lead the Irish Chapter of the organisation along with the newly appointed team for a two-year period. 

“We are so delighted for Padraig as he takes the reins at The Clef d’Or Ireland.  They are in exceptional hands as Padraig always goes that extra mile to exceed guest expectations and it is a great honour to have him as a member of The Killarney Park family”
 said Hotel General Manger, Marcus Treacy.

Les Clefs d'Or Ireland is a section of a worldwide professional association of hotel concierges. Members are identified by the golden crossed keys on their lapels, these members are an elite fraternity, globally connected, committed to professional development, and driven to setting new standards for guest service perfection. With roots dating back to 1929, Les Clefs d’Or was officially founded in France in 1952 as a not-for-profit organisation based on two pillars: Service and Friendship. Before earning the right to wear the golden keys, those who aspire to become a member must have several years of experience as a hotel concierge, pass comprehensive testing and prove, beyond doubt, their ability to deliver highest quality of service.

Commenting on Padraig’s appointment, Martin Mulholland ex-President of the Irish section and current European Zone Director who welcomed Mr Clinton to Belfast twice and was awarded a BEM by King Charles last year on the honours list said, “Padraig is a wonderful ambassador for Killarney and for the concierge of Ireland”. As lifelong professional hotel concierges, their experience, knowledge and professional relationships make them the most reliable local experts and ambassadors of their chosen destinations.

With every member having access to the Les Clefs d’Or global network, often meeting face-to-face at one of their annual international congresses, there is nowhere they cannot reach or guest request they cannot deliver. No one knows the world like Les Clefs d’Or. From Berlin to New York City, Paris to Tokyo, and everywhere in between, Les Clefs d’Or concierges strive to provide nothing short of inspired service.

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